Floorplan Expert
Last Updated: October 6, 2025
We respect and protect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase any of our digital design services. By accessing or using our services, you consent to the collection and use of information as described below.
We collect personal information when you visit our website, fill out a contact form, place an order, or communicate with us directly. This information may include your name, email address, phone number, property address (if needed for the design), and any other details relevant to your design requirements. We also collect non-personally identifiable information, such as your browser type, IP address, and site usage data via cookies or analytics tools to improve our site performance and user experience.
The personal information you provide is used strictly for internal purposes to communicate with you, process your inquiries or orders, customize your design experience, and deliver your requested services. We may use your contact details to send project updates, respond to your queries, or provide essential communications related to your account or project. With your permission, we may also send marketing emails about new services or updates, which you can opt out of at any time.
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted third-party providers who help us operate our business, such as payment processors, cloud storage services (for sharing design files), or client communication tools. These service providers are obligated to maintain the confidentiality and security of your information.
We implement strong security measures to protect your information against unauthorized access, alteration, or loss. While no digital transmission is ever 100% secure, we follow industry best practices to safeguard your data.
You have the right to request access to the personal data we hold about you, request corrections, or ask for your data to be deleted. If you would like to exercise any of these rights, please contact us directly through the information provided on our website.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy occasionally. Your continued use of our services signifies your acceptance of any changes.